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To increase the positive relationship with its customers, providing them a useful tool to monitor the effective implementation of the commitments made and results achieved and provide information on the services it offers, Circumvesuviana submit the Mobility Card 2008, which will remain valid until the publication of the Mobility Card 2009: set the standards for quality of services offered and defined objectives for the new year, the company takes a precise and transparent with its customers. Through the Mobility Card, Circumvesuviana is committed to providing a quality service, which together with critically on the quality of its performance allows it to identify - within the limits of available resources - the improvement actions to achieve quality standards service as close as possible to the expectations of customers. In this context, has implemented and maintains an active integrated management system, certified by DNV, as required by ISO 9001:2000 and ISO 14001:2004. |



